City Ford Service Department
SERVICE DEPARTMENT HOURS
Monday to Friday: 7am - 6pm
Closed Saturday until further notice
Closed Sundays & Holidays
Service Manager: Bill Harrison
Ph: 1-780-447-6250 Fax: 780-447-6259
Book a Service Appointment
Please call 1-780-447-6250 to book your next service appointment!
WE WANT TO KEEP YOU SAFE AND ON THE ROAD
In addition to the City Ford Sales response to COVID-19, the following is also in place specifically for the servicing of your vehicle:
Key Drop Off Option: For those who prefer/must have no contact, simply call in for an appointment, and drop your keys in the drop box by the service entrance. Make sure to place your keys into your own envelope noting your name and phone number. You will be called by a service advisor for any further instructions.
Drive In Service: Simply drive up in your vehicle and pull into the breezeway. Exit your vehicle and proceed to the service advisors station. Line up, following the markers, while maintaining 6 feet of distance between you and others. Sanitizing of the advisors stations and implements (i.e. pens) is done after every customer. As loaner vehicles are not available, we strongly encourage the use of our free shuttle service.
(1) If using the shuttle: No more than two customers will be transported at a time and must sit in the rear seats. The shuttle bus is sanitized after every trip, which includes changing the seat covers and disinfecting the interior and exterior points of contact. Customers must open and close the door on their own.
(2) If waiting for your vehicle: We recommend going upstairs, where social distancing is easily accommodated. Should you choose to remain in the waiting area, please practice proper social distancing.
ALL VEHICLES that come into the City Ford Service department are fully sanitized before being returned to you. This includes wiping down the steering wheel, keys and all inner and outer points of contact. In addition, seat covers are used while the vehicle is in the shop.
All City Ford employees are trained in personal protection, including using gloves and sanitizing.
City Ford's service team is proud to have been ranked the #1 Ford Service Department in the greater Edmonton area. We are a "one-stop" service centre. From air conditioning to windshields, no job is too big or too small. City Ford Service means convenience for our customers. We offer drive-in service, extended hours, free shuttle service, complimentary coffee and of course - the best team in the business! We offer the following Same Day Services:
- Lube, oil, filter
- Tire replacement and/or balancing/repair
- Sheduled maintenance services
- Cooling System Service
- Belts and hose replacement
- Wiper Blades & arms
- Transmission Service
- Air/Fuel Filter replacement